Your receipt stays on your device
QR images are decoded locally. Only the tracking reference is sent for lookup.
Swift Move Logistics · California, USA
Privacy Policy
Clear information about your data, shipment tracking and privacy choices.
Worldwide RoutesCareful HandlingCustomer Support
Tracking references provide access
Keep your reference private: it can reveal your shipment’s recorded route and status.
Review before submitting
Enquiry details and selected supporting files are sent through FormSubmit to our support email when you submit.
Who this notice covers
This notice describes how Swift Move Logistics, based in California, United States, handles information through this website and its shipment tracking service. The website uses the Swift Move Logistics brand.
It covers visitors, people preparing shipping enquiries, and people accessing parcel, pet transportation or container tracking. It does not replace any additional notice supplied when a separate booking, payment or other service collects information.
Information and where it comes from
| Category & source | Examples | Purpose & handling |
|---|---|---|
| Customer accounts and contact details | Name, email, password hash, optional phone and postal address; email verification state, sessions and shipment-link requests. | Registration, sign-in, profile updates and link requests send these details to the account service and save them in the company database. Passwords are hashed. Booking contact emails are stored privately to match verified account emails. Name or address matches alone do not grant access. |
| Information entered by you | Name, email, phone, countries, service requirements, pet details, parcel contents and messages. | Contact, quote and support forms send your submitted details and selected attachments through FormSubmit to support@swiftmovelogistic.com. FormSubmit processes those submissions as an external provider. Filling in a form alone does not send it; you must submit it. |
| Tracking references supplied by you | A reference entered manually, read from a QR receipt, or contained in a tracking-page link. | The reference is sent to the tracking service to find the matching shipment. It may also appear in the page address, browser history and server access records. |
| Shipment information entered by company staff | Service, shipment reference, origin, destination, recorded location, status, event times, cargo description, weight and estimated delivery. | Authorized staff save shipment records through a separate admin dashboard. City / country labels, status, cargo descriptions and route coordinates are shown in a matching public tracking result. Exact booking addresses, customer emails and internal notes are kept in private staff records. Staff also store invoices, support requests, payment instructions, uploaded shipment documents, proof-of-delivery references, package measurements, shipment assignments, and an activity log. Saved shipment revisions retain earlier private booking and history details so authorized staff can review corrections. Quote requests are sent to our support email. Quotes, invoices and support requests are available to a customer only through a matching verified account email. Uploaded documents remain staff-only. Shipment information may relate to a sender or recipient even when their name is not displayed. |
| Technical information from your browser | IP address, request time, requested pages, device/browser information and error information. | Used to deliver the website, respond to tracking requests, troubleshoot problems and protect service availability. Hosting and connected providers may process their own technical logs. |
| Files chosen by you | A receipt QR image or supporting documents selected on an enquiry form. | QR images are decoded on your device. When you submit an enquiry, selected supporting documents are sent through FormSubmit with your form details to our support email. Printing or downloading a receipt creates a copy under your control. |
Please avoid entering payment card numbers, passwords, government identity numbers, or personal medical information into the enquiry fields. Pet-care notes should describe the animal and its travel needs.
How information is used
- Deliver the website and answer a shipment tracking request.
- Display recorded shipment milestones, routes and delivery estimates.
- Create a printable shipment receipt when a saved shipment is found. Staff-entered receipt product, quantity, prices, payment method, payment status, amount paid, balance and coverage selections are visible to anyone with that tracking reference. The receiver delivery address also appears on the tracking receipt. Names, phone numbers, emails and the sender street address remain private.
- Create and authenticate customer accounts, verify booking contact emails and review requested shipment links.
- Operate, maintain and troubleshoot the tracking and account services.
- Protect systems and investigate misuse, or respond to a valid legal requirement where applicable.
Shipping quotations and payment instructions are provided by our team. Contact, quote and support enquiries are processed by FormSubmit and emailed to support@swiftmovelogistic.com for staff review. We do not use this website for advertising profiling or automated decisions about your legal rights.
Tracking and QR receipts
Keep your tracking reference and QR receipt private. Anyone who has a valid reference or its tracking link can access the public tracking result without signing in. That result can include route locations, shipment details, status messages and event history. Do not put private personal information into shipment descriptions or status messages intended for public tracking.
Tracking locations are recorded shipment checkpoints, not continuous GPS monitoring.
A receipt QR code contains a link with the shipment reference. Scanning the image on this website takes place on your device; the extracted reference is then sent for lookup. Scanning with a different camera or QR app is also subject to that app’s practices. A printed receipt does not update automatically.
Providers and other disclosures
Our website uses these external services:
- Google Fonts: stylesheets request font resources from Google. Google receives connection information when these resources load. See Google Fonts privacy information.
- Account verification email: verification and password-reset messages use our email delivery service. If you cannot receive an account email, contact support for assistance. Accounts awaiting verification cannot access private shipment records. Receiver shipment-update emails are queued when a valid receiver email is recorded; messages contain status details and a tracking link, and are sent when email notifications are enabled.
- Website hosting and system support: the operator of the hosting environment processes requests and may keep technical records needed to deliver and support the site.
The QR reader/generator code are served with the website; their use does not by itself send your receipt image to the software authors. A link to another website is subject to that website’s notice.
Disclosure may also be necessary to comply with a valid legal request, protect rights and safety, or support a lawful business reorganization, subject to applicable requirements. Shipment information shared separately with a carrier, customs authority, insurer or other booking provider must be covered by the notices and arrangements for that service.
Retention and security
Unsubmitted enquiry entries are not stored in our company database. Closing or reloading the page normally clears the entries, although browser features and copies you save can remain.
Account profiles, booking contact details and shipment records support account access, delivery services and ownership reviews. Verification and password-reset codes expire after ten minutes and can be used only once. Retention depends on the information, the service involved, and applicable transaction, security and legal requirements. Technical logs, backups and copies you download may have different retention periods. Contact us to ask about a particular record or request deletion.
We use account authentication and access controls to restrict access to private records. No method of transmitting or storing information can guarantee complete security. Protect your tracking reference and avoid accessing a private shipment on a shared device.
California and other privacy rights
California residents may have rights under the California Consumer Privacy Act, as amended, if the business and processing fall within that law. Depending on the circumstances, these include the right to know/access information, request deletion or correction, opt out of sale or qualifying sharing, limit certain uses of sensitive personal information, and receive equal treatment when exercising rights. Some information must be retained for legal, security or transaction-related reasons.
A consumer may use an authorized agent where permitted. A request may require proportionate identity or authority verification; do not send identity documents unless a secure, necessary verification method has been arranged. The company must respond within applicable legal time limits and explain any permitted refusal.
Depending on where you live and which laws apply, additional rights may include access, correction, deletion, portability, restriction, objection, withdrawal of consent, or appeal of a denied request. Where UK or European data protection rules apply, individuals can also complain to their relevant supervisory authority. International service availability alone does not establish which privacy laws apply to every transaction.
Send privacy enquiries and rights requests to support@swiftmovelogistic.com. We may need to verify your identity or authority before acting on a request.
For official California information, visit the California Attorney General’s privacy guidance and the California privacy resource website.
International visitors
The company is based in California. Website hosting, fonts and shipping-related providers may process information in the United States or other countries. Those countries can have different privacy laws.
Where an international transfer is regulated, the relevant purpose, legal basis, recipient and transfer safeguards must be identified before the transfer is made. This notice does not claim that the company is certified under the EU–US Data Privacy Framework or that any specific transfer arrangement has been completed.
Children’s information
The website is intended for people arranging logistics services and is not directed to children under 13. The current site does not offer a child account, targeted advertising or a child signup feature. A parent or guardian who believes a child’s information is in a saved shipment record should raise this through a verified company contact; contact support@swiftmovelogistic.com.
Changes to this notice
The latest revision date appears at the top of this page. Material changes to collection, use or disclosure will be reflected here, with additional notice or consent when required. A new policy does not by itself authorize a new use of previously collected information.
Privacy contact
Direct privacy enquiries and rights requests to support@swiftmovelogistic.com. Include enough information to identify the relevant service or record, without sending unnecessary sensitive details.